Welcome to the ASTRO User Exchange

Stay updated with announcements, get answers from the community, and share your feature suggestions with us.
You can also submit a request or send us an email at support@astrofilemanager.zendesk.com.


ASTRO File Manager Support

Support @ Metago August 29, 2012 USING ASTRO / Getting started with ASTRO


ASTRO has a completely redesigned home screen with Search and three tabs (highlighted in red here):

SEARCHES - Search by file type (and save your searches)
LOCATIONS - Go directly to locations including cloud services (and save favorite locations)
RECENT FILES - View recently used files


Almost anywhere in ASTRO you can now swipe left or right.

The left panel contains Locations, Searches and Recent Files.

The right panel contains Tools, Help, Settings and more.


Copy/Move a Single File or Folder. 
Long press file > Press Copy/Move button > Navigate to where you want to copy the file and press Paste.

Copy/Move Multiple Files or Folders.
Long press a file or folder or Press the Multi-Select button in the Action Bar at the top > Click each folder/file you want to copy/move (the selected items will turn orange > Navigate to where you want to copy/move and press Paste.


Delete Single File or Folder. 
Long press the file or folder > Choose delete
 > Confirm deletion.

Delete Multiple Files or Folders. 
Press Multi button > Choose files or folders to delete > Press delete
 > Confirm deletion.


You can get to settings from anywhere in ASTRO by swiping from the right of the screen to the left, bringing up the right side panel. 

Appearance (Global View Settings). 
Choose Appearance in the Settings menu.  There are many options, below are used the most. 

-  Save directory settings.  When this is checked, if you go into a directory and change the default view to a different view, it will be saved as a custom view setting. 
-  Clear Directory Options.  This function will clear all your custom directory settings you have created in individual folders such as folder/icon size, whether list or grid, etc.
-  Locations View Type.  Choose the way files and folders are shown throughout ASTRO (grid or list typically).
-  Select Size.  Choose the default icon size across ASTRO (Small/Medium/Large). 
-  Additional options.  There is a variety of other check boxes such as show thumbnails, show hidden files, etc.

Startup Options. 
Startup options allow you to choose what happens when you open ASTRO.  Either you can go to the default locations  screen with all your locations available, or you can choose a home directory that you want to go to every time ASTRO is opened. 

The cache menu allows you to clear different items that are cached.  For example, if you want to remove the list of "Recent" files, you can check Clear recent activities and press Clear at the bottom and your recent file list will be cleared (the files are still there, but they are no longer in the 'recents' list.  

Support @ Metago September 2, 2011 USING ASTRO / Getting started with ASTRO

Running applications can be stopped (killed).

Detailed information is shown for each item in different colors. PID is the system Process ID.CPU is the percentage of CPU being used. MEM is the amount of memory being used.

Long clicking on an application selects that app. Pressing the X on the Action Bar will kill the app.


Support @ Metago August 31, 2015 ASTRO NEWS & UPDATES / Announcements

We are getting reports that people are seeing anti-malware warnings in ASTRO File Manager. This is not unique to ASTRO and we're working on a fix for this.  



Here's a link to an Android App that may help:


Addons Detector - Android Apps on Google Play  https://play.google.com/store/apps/details?id=com.denper.addonsdete... 

Support @ Metago June 12, 2015 1 ASTRO NEWS & UPDATES / Known Issues

Thanks to all of you who reported this issue. We contacted LINE and they have corrected the issue. here is their response.


이 문제를 보고 누가 여러분 모두 에게 감사합니다. 우리는 라인 에 연락 하고 문제를 수정 했습니다 . 여기에 자신의 반응이다.


Dear Valued Customer,

Thank you for contacting LINE Customer Support.

Please accept our apology for the inconvenience and for the late reply.

We have identified and fixed the issue you reported. ASTRO File Manager will no longer be flagged as a malicious app. Please confirm this with Line Antivirus.

We hope you are pleased with the results.

Thank you for using our services, and please let us know if you need any additional assistance.

Kind regards,

LINE Customer Support Office


친애하는 소중한 고객 ,
LINE 고객 지원 센터 에 문의 해 주셔서 감사합니다.

불편을 끼쳐 드려 늦은 답변 에 대한 우리의 사과를 받아 주시기 바랍니다 .

우리는 확인 하고 보고 된 문제를 해결했습니다 . 아스트로 파일 관리자 는 더 이상 악성 앱 으로 플래그 되지 않습니다. 라인 안티 바이러스 와 함께 이 문제를 확인하시기 바랍니다 .

우리는 당신이 결과 에 만족 바랍니다.

우리의 서비스를 이용해 주셔서 감사합니다 , 당신이 추가 지원이 필요한 경우 저희에게 알려 주시기 바랍니다 .

종류 안부 ,

LINE 고객 지원 사무실

Support @ Metago June 2, 2015 USING ASTRO / Tips & Tricks

메타고는 안드로이드 롤리팝 OS에 관련한 문제점을 영구적으로 고치기 위해 작업하고 있습니다. 그리고 킷캣과 관련된 작업도 하고 있습니다

경고: 이것은 임시 저장 옵션입니다.  만일 아스트로 설치를 해제하시면 아스트로 폴더에 저장된 모든 데이터는 경고 없이 삭제됩니다. 그러므로 데이터를 위해 추가 백업 폴더를 만드시기 바랍니다.

킷캣은 아스트로가 com.metago.astro 폴더에 있는 SD카드에 작성할 수 있도록 해주므로 아스트로를 이용하여 폴더를 만드십시오. 그리고 나서 이 폴더에 작성하거나 새로운 폴더를 만들 수 있습니다. 다시 말씀드리자면 아스트로를 해제하시면 모든 데이터는 경고 없이 삭제됩니다. 
다음 링크를 클릭하시면 파일 작성방법을 알려주는 유투브 비디오를 보실 수 있습니다.


Overview | Recent